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Articles

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Insurance claims set to smash NZ record
$203.9 million worth of insurance claims have been racked up this year as a result of extreme weather, according to new figures. With no official figures in for May or June, the country looks well...

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First NZ insurance policy sold by chatbot
‘Digital-first’ company Cove Insurance has sold its first policy via a chatbot, an achievement believed to be an industry first for New Zealand.

Cove Insurance CEO Andy Coon insured his 200...

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Section 9 plays havoc with claims-made and notified policies again


Occurrence-based policies
All liability policies were once drafted as occurrence-based policies i.e. they insured liability arising from bodily injury or pro...

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Why do insurance customers have to pay excess?
One in 10 complaints to the Insurance and Financial Services Ombudsman are about insurance "excesses".That's 350 angry policyholders shocked by the excesses their insurer has d...

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In insurance, risk means money and data plus machine learning
As with so many other industries, insurance is being disrupted on a digital level, and data is both the cause and the cure for that disruption. The availability of new data sources has created new opp...

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Lloyd's of London to replace Inga Beale with former QBE boss John Neal
The former head of one of Australia’s biggest companies is taking the top job at Lloyd's of London 14 years after leaving the 332-year-old insurance market. 
John Neal, who ran in...

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Report: Case may force insurers to pay up on quake-damaged homes
A new report has shed light on botched home repairs by the Earthquake Commission (EQC) and why insurance companies may soon be forced into huge payouts for quake-damaged homes.Radio NZ suggests...

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Small Mutual P/C Insurers, Insurtechs May Need Each Other
Technology-oriented insurance startups and established small mutual property/casualty insurers may find they are better off partnering than competing.Mutual property/casualty insurance companies...

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